Terms & Conditions

Welcome to Royalty Cleaning Co.. By booking with us, you agree to the following terms and conditions:

Bookings & Deposits

A non-refundable deposit is required to secure all appointments. Deposits are applied toward your final balance at the time of service. Same-day or urgent bookings may include an additional fee.

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Cancellations & Rescheduling
Cancellations must be made at least 24 hours in advance to avoid forfeiting your deposit. If our team is unable to access your property at the scheduled time, the appointment will be treated as a no-show. Clients may reschedule one time without penalty if proper notice is given.

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Payments
Full payment is due upon completion of service unless otherwise arranged in writing. We accept cash, debit/credit cards, and approved electronic payments. Outstanding balances must be paid in full before additional services can be scheduled.

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Access & Safety
Clients are responsible for ensuring safe access to the property. Any special conditions (such as pets, hazards, or fragile items) must be disclosed before service begins.

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Liability
We are not responsible for pre-existing damage, normal wear and tear, or items not properly secured prior to cleaning. While we take every precaution to protect your belongings, accidents may happen, and we will address concerns fairly.

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Satisfaction Guarantee
If you are unsatisfied with your cleaning, please contact us within 24 hours. While refunds are not issued for completed services, we will gladly return to resolve the issue at no extra charge.

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Policy Updates
Royalty Cleaning Co. reserves the right to update pricing, policies, and terms at any time. Updates will always be posted on our website.

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